1. Introduction
Welcome to 365 Hot Tubs. These Terms & Conditions govern your use of our website https://365hottubs.co.uk and the services we offer. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
2. Products and Services
2.1 Description
365 Hot Tubs offers a range of products and services related to the sale, repair, and servicing of hot tubs. Product descriptions, prices, and availability are subject to change without notice.
2.2 Overview
365 Hot Tubs provides an extensive range of hot tub-related products and services. Product details, pricing, and availability are subject to change without prior notification.
2.3 Ordering
To place an order, you must provide accurate and complete information. By placing an order, you confirm that you are legally capable of entering into binding contracts and have provided valid payment details.
3. Pricing and Payment
3.1 Prices
Prices for products and services are listed on our website and are subject to change. All prices are inclusive of VAT unless stated otherwise.
3.2 Payment
Payment must be made at the time of purchase using the payment methods available on our website. We accept various forms of payment, including credit/debit cards and PayPal.
4. Delivery
4.1 Shipping
We will make every effort to deliver products within the estimated delivery timeframes. However, delivery times may vary depending on your location and the availability of the products.
4.2 Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the products and your delivery location. Any applicable shipping charges will be displayed at checkout.
5. Returns and Refunds
5.1 Return Policy
You may return products within fourteen (14) days of receipt, provided they are in new and unused condition with original tags and packaging. Please refer to our Privacy Policy for detailed return instructions.
5.2 Refunds
Once we receive and inspect your return, we will process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
6. Warranty and Liability
6.1 Warranty
Our products come with a manufacturer’s warranty where applicable. For details on warranties, please refer to the product documentation or contact our customer service team.
6.2 Liability
365 Hot Tubs is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability to you for any claim related to our products or services is limited to the amount you paid for the product or service.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of 365 Hot Tubs Terms & Conditions or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written consent.
8. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of our website and services constitutes your acceptance of the revised terms.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
- Email: info@365hottubs.co.uk
- Phone: (+44) 7580 468882
- Address: 19 Fearn Avenue, Ripley, Derbyshire, DE5 3EW, GBR